> For the complete documentation index, see [llms.txt](https://fluid-crm.gitbook.io/fluid-crm-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://fluid-crm.gitbook.io/fluid-crm-docs/account-and-billing/cancel-subscription.md).

# Cancel subscription

Fluid CRM subscription cancellations are handled through **Stripe**, not directly inside the app.

To cancel your subscription, you must open the Stripe customer portal via the **Manage subscription** page.

***

### How to cancel your subscription

To cancel your subscription:

1. Go to **Settings**
2. Open **Account**
3. Click **Manage subscription**
4. You are redirected to the Stripe customer portal
5. Select **Cancel subscription** and confirm

All cancellation actions are completed inside Stripe.

***

### What happens after cancellation

When you cancel your subscription:

* Your subscription remains active until the end of the current billing period
* No further charges are made after the period ends
* You retain access to paid features until the billing period expires

Stripe handles the cancellation timing and confirmation.

***

### Access after the billing period ends

After the billing period ends:

* Paid features are disabled
* Your data remains intact
* No data is deleted automatically

You can re-subscribe at any time to regain access to paid features.

***

### Reactivating your subscription

If you want to continue using Fluid CRM after cancellation:

* Open **Manage subscription**
* Choose a new plan in Stripe
* Confirm the subscription

Your existing data will still be available.

***

### What Cancel subscription does not do

Canceling your subscription does not:

* Immediately remove access before the billing period ends
* Delete deals, contacts, or pipelines
* Remove your account or workspace
* Cancel seats individually

Those actions are separate from subscription cancellation.

***

### What to read next

* **Manage subscription** – open Stripe and manage billing
* **Billing and invoices** – view invoices and receipts
* **Upgrade or downgrade plan** – change your plan level


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