# Referral terms The referral program is designed to be simple and fair.\ These terms explain how bonus days are granted and when they apply. *** ### Eligibility * Referrals must be **new Fluid CRM users** * Self-referrals are not allowed * Bonus days are granted only once per referred account *** ### Bonus days * Referred users receive **30 bonus days** upon signup * Referrers receive **30 bonus days** only after the referred user becomes a paying customer * Bonus days extend your current subscription period * Bonus days have no cash value and cannot be transferred *** ### Subscription requirements * Bonus days are applied to active subscriptions * If your subscription is canceled, unused bonus days may be forfeited * Bonus days do not stack with refunds or chargebacks *** ### Abuse and misuse Fluid CRM reserves the right to: * Reject referrals that appear fraudulent * Remove bonus days gained through abuse * Disable referral access for accounts that violate these terms Examples of misuse include: * Creating fake accounts * Self-referring * Automated or incentivized signups *** ### Changes to the program Fluid CRM may: * Modify referral rewards * Adjust bonus amounts * End the referral program at any time Changes will not affect bonus days already earned. *** ### What to read next * Manage subscription – how billing works with bonus days * Billing and invoices – how free time is reflected * Privacy and GDPR – how referral data is handled --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://fluid-crm.gitbook.io/fluid-crm-docs/referral-program/referral-terms.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.